Incredibly Easy To Install And Optimize

Carter Thomas of www.bluecloudsolutions.co has added PayPal as a payment method for his app development business. Here is what Carter had to say about the experience: Almost 50% of my orders come through PayPal so adding this option to my subscription service made total sense. While I thought it would be complicated, Russell’s documentation and […]

How Easy Is It To Set Up MultiCurrency Support On SubscriptionBoss?

Let’s consider a scenario where the vendor’s Infusionsoft is set in the local currency of NZD (New Zealand Dollar). However the vendor wants products and subscriptions in various currencies eg. NZD, EUR, GBP and USD where the payment method is PayPal. How Multicurrency Works Firstly, note that each ​Infusionsoft application only supports a single currency […]

How Does SubscriptionBoss Handle An Upsell From One Tier To Another?

PayPal Recurring Agreement Limitations If a monthly subscriber decides to upgrade their membership tier SubscriptionBoss cannot just tweak the monthly agreement to reflect the new amount. This is because SubscriptionBoss is limited by PayPal’s rules for PayPal Express Checkout API so you cannot significantly change an existing agreement. (unless the increase in the amount is […]

How To Set Up A One Dollar 30 Day Trial

​Infusionsoft does not allow a $1 trial so this is implemented as a bundle of a monthly subscription with a 30 day Free Trial and a $1 product. Shopping Cart With Free Trial Promotion This is what the shopping cart looks like. Click any image below to view an enlarged screenshot. How To Set Up […]

Does Changing A Member’s Email Address On Infusionsoft Cause Problems?

There is usually no impact of changing a person’s email address. The full answer depends on whether you collect the person’s email address during ordering. Let’s consider the 2 main options: Option A: When Using An Order Form Or Shopping Cart Orders are matched to a Infusionsoft contact and hence the email address can be […]

Problems Logging In To The Members Support Forum

Question: I can login to the /members/wp-login.php but when I click on the support forum, it looks like I’m not logged in. It recognizes me as guest. Answer: The support forum is implemented as a plugin so if you can log in to WordPress you are also logged into the forum. It is most likely […]

Improved Refund Handling On Affiliate Sales

Here we describe a change to how SubscriptionBoss handles refunds of affiliate sales. It fixes an issue whereby the affiliate would still be paid even if the sales were refunded. It is arguable whether this was a bug in SubscriptionBoss or in Infusionsoft. The good news is that with SubscriptionBoss 1.44.1 the Infusionsoft affiliate commission […]

How To Handle Affiliate Sales With Infusionsoft and SubscriptionBoss

There are 4 ways of setting up affiliate sales through Infusionsoft and SubscriptionBoss. The default behavior is for it to work straight out of the box. No setup is required other than setting up the Referral program in Infusionsoft. However if you have a more complex setup involving a checkout that does NOT take place […]

Immediate Attention Required: PayPal service upgrades

If your website consumes PayPal IPNs (Instant Payment Notifications) then you will probably have received an email today, September 11th 2015, with the subject: “IMMEDIATE ATTENTION REQUIRED: PayPal service upgrades”. The English grammar in the email is a little dodgy in places but it is not a scam, it is really is from PayPal so […]

PayPal Instant Payment Notification Warning

Once in a while you may get an email from PayPal with subject “PayPal Instant Payment Notification Warning” indicating the IPNs are failing Generally this only happens if: the wrong URL is specified as the PayPal IPN Listener; or there is something blocking the page such as an incorrect .htaccess rule; or your server is […]